Shipping Policy

Ordering, Payment & Shipping Policy

To make your online experience enjoyable, simple and successful Native Remedies created an ordering, shipping and payment process that makes ordering online easy.

Please review their policies and procedures and if you have any questions or concerns, you can find more information by contacting Native Remedies at info@nativeremedies.com.

Most credit and debit card orders are shipped on the same day. Whereas mail and fax orders are shipped once payment is received.

Native Remedies ships online orders within the United States and Internationally by either Domestic Overnight, Express or Expedited mail. Orders placed by 3PM Eastern time will ship on the SAME DAY.

Local Shipping & Handling

United States of America

Normal (shipped via USPS, 3 - 5 business days anywhere within the USA)
$5.99 for the first item, add $1 per each additional item

Priority (shipped via USPS, 2 - 3 business days average anywhere in the USA)
$7.99 for the first item, add $1 per each additional item

FedEx/UPS 2nd Day Guaranteed (shipped via FedEx or UPS, 2 business days guaranteed anywhere in the USA)
$13.99 for the first item, add $1 per each additional item

Expedited (shipped via Express Mail, 1 - 2 days anywhere in the USA)
$17.99 for the first item, add $1 per each additional item

Guaranteed Overnight (shipped via FedEx or UPS Next Day)
$19.99 for the first item, add $1 per each additional item

Overnight Saturday Delivery (Next Day - shipped via FedEx or UPS)
$32.99 for the first item, add $1 per each additional item

International Shipping & Handling

CANADA

Normal (Canada, 7 - 10 business days)
$6.99 for the first item, add $1 per each additional item

Canada Expedited (FedEx 2-4 business days)
$26.99 for the first item, add $1 per each additional item.

The estimated delivery time for items in stock at Native Remedies is 2 to 4 business days from date of shipment provided no problems occur with your local customs office. Most orders do clear quickly and are delivered within the UPS estimated time.

Note for all Canadian Shipments: Native Remedies will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. Native Remedies does not give a refund for items that are seized at your local customs office. Native Remedies will not be held liable for any customs duties or taxes that arise from your local customs office. Native Remedies will also not be held responsible for any additional fee the local carrier in your country may charge.

ALL OTHER COUNTRIES

International (shipped via regular mail, 10 - 14 business days anywhere in the world)
$8.99 for the first item, add $1 per each additional item

International Expedited (FedEx 3-5 business days)
$27.99 for the first item, add $1 per each additional item.

Please note that customs and import policies in some countries prohibit the importing of herbal and/or homeopathic products for personal use. It is your responsibility to check your country's policies. Because of increased vigilance in Germany, Native Remedies no longer ships to Germany.

The estimated delivery time for items Native Remedies has in stock is from date of shipment provided no problems occur with your local customs office. Some countries may require various types of import licenses. Native Remedies will not knowingly ship any products to any countries that may require any type of license. Native Remedies will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. Native Remedies will not be held liable for any customs duties or taxes that arise from your local customs office. Native Remedies will also not be held responsible for any additional fee the local carrier in your country may charge. The international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Their fees ONLY reflect the cost for them to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering.

Also Note:

USA Overnight Shipping & Handling - Please understand that choosing Overnight does not necessarily mean your order will be in your hands tomorrow. While Native Remedies does ship most orders on the same day (depending on the time your order is received) some orders will be shipped on the following day. You will receive your order 1-2 days after the order has been processed, which in most cases is within 24 hours.

Native Remedies does not ship orders on Saturdays or Sundays.

All Express Mail, FedEx and UPS orders are waived from signature unless otherwise instructed via comments in your order form, by email or phone.

Back Orders

In the unlikely event that any items in your order are unavailable for immediate delivery, Native Remedies will ship the remainder of your order immediately and ship the unavailable product(s) when available (with no additional shipping charges).

Ordering Methods

Online:
Click on "Buy Now" or "Buy 2 Get 1 FREE"

By Phone:
By calling Toll Free 1-877-289-1235 Monday to Sunday.
Outside the U.S. call: +1 (253) 620-4542

By Fax:
Fax Native Remedies anytime at (561) 544-6020 Domestic or International

By Mail:
Native Remedies, LLC
2061 NW 2nd Avenue
Suite 106
Boca Raton, FL, 33431
U.S.A.

Order Status and Returns

You can email Native Remedies Monday to Thursday from 9-5 Eastern; Friday 9-4 Eastern at service@nativeremedies.com.

Payment Options

Native Remedies accepts the following credit cards:
VISA, MasterCard and American Express.
On-line orders can be paid by credit card only.
Orders sent via mail can be paid by credit card, cashier's check or money order.